Solution Integrity

Privacy Policy

At Solution Integrity, we are committed to protecting your privacy and ensuring the security of your personal information in accordance with Australian privacy laws.

Last updated: June 7, 2025

1. Introduction

Solution Integrity is committed to protecting the privacy of individuals in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, store and handle your personal information.

This policy applies to all personal information we collect about you through our website, mobile applications, services, and any other interactions you have with us.

2. Information We Collect

We may collect the following types of personal information:

2.1 Information you provide directly:

  • Contact details (name, email address, phone number, postal address)
  • Business information (company name, position, industry)
  • Project requirements and specifications
  • Communication preferences
  • Feedback, reviews, and survey responses
  • Payment and billing information

2.2 Information collected automatically:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Location information (if you consent to location services)
  • Cookies and similar tracking technologies
  • App analytics and performance data

2.3 Information from third parties:

  • Social media platforms (if you choose to connect)
  • Business partners and referral sources
  • Publicly available information

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing mobile app development and related services
  • Communicating with you about projects, updates, and support
  • Processing payments and managing billing
  • Improving our services and developing new features
  • Marketing and promotional activities (with your consent)
  • Complying with legal obligations and resolving disputes
  • Protecting against fraud and ensuring security
  • Analytics and performance monitoring

4. Disclosure of Your Information

We may disclose your personal information to:

  • Our employees, contractors, and service providers who need access to perform their duties
  • Third-party service providers (hosting, payment processing, analytics)
  • Professional advisers (lawyers, accountants, auditors)
  • Government agencies and law enforcement (when required by law)
  • In connection with business transfers or acquisitions
  • With your explicit consent for other purposes

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

5. Data Storage and Security

5.1 Storage Location:

Your personal information may be stored in Australia and other countries where our service providers operate. We ensure that overseas recipients are bound by privacy obligations consistent with Australian privacy laws.

5.2 Security Measures:

  • Encryption of data in transit and at rest
  • Secure access controls and authentication
  • Regular security assessments and updates
  • Employee training on privacy and security
  • Incident response procedures

5.3 Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Specific retention periods vary based on the type of information and legal requirements.

6. Your Rights and Choices

Under Australian privacy law, you have the following rights:

6.1 Access and Correction

You can request access to your personal information and ask us to correct any inaccurate or outdated information.

6.2 Opt-out

You can opt out of marketing communications at any time by using the unsubscribe link in emails or contacting us directly.

6.3 Data Portability

You may request a copy of your personal information in a commonly used format.

6.4 Deletion

You can request deletion of your personal information, subject to legal obligations and legitimate business needs.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

Types of cookies we use include:

  • Essential cookies (required for website functionality)
  • Analytics cookies (to understand how you use our site)
  • Marketing cookies (to show relevant advertisements)
  • Preference cookies (to remember your settings)

8. Third-Party Services

Our website and applications may contain links to third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the "last modified" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

pong_ho80@hotmail.com
+614 0822 6623